Privacy Policy

SPLAT, LLC ("SPL@T", "we", "us", and "our") is headquartered in Provo, Utah and operates social, geolocation, and community platforms for LGBTQIA+ adults. This policy covers personal information we handle when you create an account, visit our sites, join the SPL@T app, interact with our events, or communicate with our team. It applies globally, including to residents of the European Economic Area ("EEA"), the United Kingdom, Switzerland, Canada, and California.

• Operate, maintain, and personalize SPL@T products, including matchmaking, live rooms, and events.
• Authenticate logins, prevent spam, combat fraud, and keep the community safe.
• Process payments, subscriptions, promotional credits, and ambassador or advertising partnerships.
• Send transactional communications, including confirmations, updates, security alerts, and policy notices.
• Deliver customer support, investigate reports, and resolve disputes between users.
• Analyze trends to improve performance, develop new features, and power product research.
• Comply with legal obligations, enforce our Terms of Service, and defend our legal rights.

When we process personal data about individuals in the EEA, UK, or Switzerland, we rely on the following legal bases:

• Contractual necessity: To create and maintain your account, deliver requested services, and provide customer support.
• Legitimate interests: To secure the platform, prevent abuse, personalize experiences, and advance SPL@T product innovation--balanced against your rights.
• Consent: For optional experiences like marketing emails, precise geolocation, or cookie drops where required.
• Legal obligations: To satisfy tax, regulatory, law-enforcement, and compliance requirements.

You can submit privacy requests at any time by emailingprivacy@usesplat.comor by mailing the address listed below. We authenticate requests by verifying your account credentials or requesting additional information when necessary. Authorized agents must provide written permission from the account holder and be prepared to confirm the user's identity. If we deny your request, you may appeal by replying to our decision notice. Individuals in the EEA/UK may also contact their local data-protection authority, and California residents may contact the California Privacy Protection Agency.

SPL@T uses cookies, web beacons, SDKs, and similar technologies to keep you logged in, remember your preferences, measure performance, and safeguard the community. You can switch off non-essential cookies in your browser or device settings; however, disabling certain cookies may limit key features like SP@T Map placements or Live Lobby recognition. Where required by law, we will request your consent before dropping analytics or marketing cookies.

We never sell your personal data. We disclose information only when it is necessary to operate SPL@T, meet legal duties, or protect our community:

• Cloud hosting, infrastructure, analytics, communications, content moderation, and payment partners acting as processors under written contracts.
• Ambassador, advertising, or event collaborators--with your direction or where data is aggregated, de-identified, or otherwise non-personal.
• Law enforcement or regulators when compelled by valid legal request or to protect the rights, property, or safety of SPL@T, our users, or the public.
• Professional advisors (attorneys, auditors, insurers) bound to confidentiality obligations.

We keep personal information only as long as it is needed for the purposes described above, to comply with legal obligations, or to resolve disputes. Account content is generally removed or anonymized within 30 days of verified deletion, except where law enforcement preservation requests, fraud prevention, backup integrity, or legal claims require longer retention.

Protecting sensitive data is core to SPL@T. We apply layered safeguards including:

• Encryption for data in transit and at rest across critical systems.
• Role-based access controls, multi-factor authentication, and least-privilege enforcement for staff.
• Continuous monitoring, logging, and vulnerability management for our infrastructure.
• Background checks and privacy training for employees and contractors with data access.
• Incident response plans and user notification procedures that comply with applicable breach laws.

No digital platform is unbreakable, but we aggressively test defenses and partner with outside specialists to harden SPL@T security.

Your information may be stored or processed in the United States or other countries where we or our service providers operate. Whenever we transfer personal data out of the EEA, UK, or Switzerland, we rely on standard contractual clauses, adequacy decisions, or other lawful transfer mechanisms and implement supplementary safeguards where needed.

SPL@T is for adults. We do not knowingly collect personal data from anyone under 18 (or the age of majority in your jurisdiction). If you believe a minor is using the platform, contact us immediately so we can remove the account.

When we make material updates, we will notify you through in-app messaging, email, or prominent notices on our sites. The "Effective Date" at the top of this page reflects the latest revision. Continued use of SPL@T after changes become effective means you accept the revised policy.